Maintenance Notification – Thursday February 25th
February 20th, 2010
This is a notification that on Thursday February 25th at 6pm we will be performing maintenance on the CARACAS server, updating its software to ease common permission problems and enhance security.
This work should cause only a short period of disruption to your website’s service – we expect no longer than 10 minutes.
We will be switching CARACAS to ’suPHP’ which runs PHP under your username, allowing you to use stricter file permissions on your site. We strongly recommend setting a chmod value of 400 for all .php files, and 755 for directories. Chmod 777 will no longer be required as often mentioned by scripts during their installation.
This change in PHP will have a side-effect of preventing any ‘php_flag’ or ‘php_value’ lines in your .htaccess files from working so if you use either of these facilities, please remove them or contact us to prevent errors showing on your site.
If you’re not sure what we mean please don’t worry! Your site will almost certainly be unaffected and if you do see any problems after 6pm next Thursday, we will be on-hand to help.
For advanced users, suPHP will allow you to use your own php.ini file for custom requirements – please ask.
If you have any queries at all please do not hesitate to contact us.
Posted in Announcements | 3 Comments »
Happy New Year!
December 31st, 2009
We would like to wish you all a wonderul New Year and hope that 2010 brings you health, wealth and happiness and thank all of our customers for your continued support 
Posted in Announcements | No Comments »
Christmas 2009 Hours of Operation
December 15th, 2009
Sales (telephone):
Closed Thursday 24 December to Monday 28 December
Support:
As usual but with skeleton staff so there may be a slight delay in responding to tickets.
Thank you all for your continued support and we sincerely hope you have a Wonderful Christmas & New Year
Posted in Announcements | No Comments »
Network maintenance
October 8th, 2009
At 6:30am this Thursday we will be performing a short period of network maintenance which will last no more than 5 – 10 minutes. We have fully tested all changes and have a full backup plan in the event of any issues.
This will cause a brief service interruption to all clients and services.
We apologise for any inconvenience this may cause. This work will upgrade our systems to provide numerous security and performance benefits
Posted in Announcements | No Comments »
T9 91.198.165.xxx
September 15th, 2009
We are currently investigating an issue with this server. Please bear with us during this time and we will keep this thread updated and an email will be sent to clients on this server once the issue has been identified and resolved.
Posted in Announcements | 3 Comments »
New telephone number
September 7th, 2009
As you may be aware we’ve been experiencing some problems with our telephone provider over the last couple of weeks with customers not being able to get through to us, receiving either a constant busy tone or unnavailable tone.
We have now changed providers and set up a new 0845 number so that no matter where in the country you are calling from, you only pay the cost of a local call. The new number is 0845 652 0107.
This change is effective immediately and we can only sincerely apologise for the difficulties you may have had over the last couple of weeks. A formal notice will be sent out to all current clients later today.
Posted in Announcements | No Comments »
R.I.P Michael Jackson
July 8th, 2009
What can I say other than this is such a terrible and tragic loss for millions of people 
I, like millions of other people grew up listening to Michael Jackson’s music and he had this incredible ability to make his fans feel like they were part of his personal life, his friends even and like millions of his fans, his friends and his family am deeply saddened by his tragic and sudden death.
I was glued to the television last night watching his memorial service and I was moved by the many speeches given by his closest friends, particularly those of Stevie Wonder & Brooke Shields which brought me to tears. It was truly wonderful when Jermaine Jackson got up to sing Charley Chaplin’s “Smile” which Brooke Shields shared that it was Michaels favourite song.
What did annoy me though was nothing about the tribute itself but some of the comments made during the event by Trevor Nelson & the other guy whose name I can’t remember. Some of their comments seemed highly inappropriate, almost joking at times with snide comments such as that made about Trey Lorenz like, “We’re still waiting for his hit record”. This was a memorial for f*#k sake! A way for the millions of people who loved Michael to say their ‘goodbyes’! The BBC clearly felt it was suitable to clear their entire schedule so those who have not switched over to Digital could view the proceedings and then they put these two idiots in place to give a commentary. It makes the whole Jonathan Ross ‘incident’ feel like the Teletubbies!
And now there are those who after watching the tribute who feel the need to slag the whole thing off such as the comments made by; “Damian Thompson, the Blogs Editor of the Telegraph Media Group who says;
“Yes, I know Michael Jackson’s death was a big story – but there’s a difference between being interested into the dramatic details, which I was, and plunging into a state of half nostalgic, half ghoulish, 100 per cent contrived “mourning”, which is what the BBC did”
There always has to be a few people who can’t seem to just accept things for what they are but instead have to whine and complain because it doesn’t suit them. AGAIN, SOMEONE WHOM MILLIONS OF PEOPLE LOVED HAS DIED, HAVE SOME DAMN RESPECT!!!
To Katherine, Joe, Janet, Latoya, Blanket, MJ2, MJ junior, Paris, Jackie, Tito, Jermaine & Marlon: you have my deepest sympathies and I sincerely hope you will find peace. While Michael is no longer with you in body he will always be with you in spirit.
Michael Jackson 1958 to 2009
Posted in General Chat | No Comments »
Change of address
July 2nd, 2009
We have moved! Our new address is:
26 Harris Gardens
Epworth
Doncaster
South Yorkshire
DN9 1GX
Please update your records to ensure that any letters sent to us or if you pay your account by cheque comes to the new address. Our telephone number will remain the same but if you need any futher clarification or have any questions regarding this annoucment, please don’t hesitate to contact us
Posted in General Chat | No Comments »
Andy unavailable for a few days
June 24th, 2009
As i am moving house on Friday the 26th June i will personally be unreachable and unable to respond to tickets until Wednesday the 1st July. Our Support technicians will still be manning the helpdesk, responding to tickets, processing sales and maintaining our servers as normal, but you will not be able to speak to me personally as i will not have the facility to view your accounts until the internet is connected on Wednesday
If you have any questions relating to this announcement please don’t hesitate to contact us.
Posted in Announcements | No Comments »
New Affiliate Banners Released
May 26th, 2009
You asked and you shall receive!
Following on from our enormously successful Affiliate Scheme and feedback from our affiliates we have now added an extra 10 banners and graphics which provides a total of 12 different images to use. And as requested we have added a dedicated banner page which means you no longer have to sign up before seeing what images are available.
All of banners and graphics can now be found HERE. Don’t forget, you do not need to be a Hampshire Web Design client to sign up to our Affiliate Scheme and you are welcome to use your own image design – As long as it links back to your dedicated affiliate code then that’s all you need.
If you would like to design your own banner and make it available to our other affiliates to use then we would be very grateful! Just contact us and we would be honoured to add it to the current collection.
Posted in Announcements | No Comments »
