Important Notification

As some clients are aware, we have been experiencing some problems with our phone line and internet connection over the last couple of days. This has resulted in delays in responding to support tickets and our telephone line producing a ‘busy’ tone when called.

Our provider, Virgin Media is working on the issue and it is expected that we will be unable to receive telephone calls and unable to respond to support tickets on Sunday 18th January between 9am and 5pm while they do what they need to do.

We can only apologise for this inconvenience and ask that you be patient during this difficult time.

Please rest assured that this issue has nothing to do with any client websites and only affects the service provided to our office.

This entry was posted on Friday, January 16th, 2009 at 8:18 pm and is filed under Announcements. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.