logo

Live Help

latest News

03 March 2009
Live Chat Service Added

We have now added a live chat service to our main website.
If we are online and available for a chat then an image will be shown to confirm this and a seperate image shown if we are not available. If we are unavailable then please send us an email as usual.

Availability will depend on how busy we are and is on a trial basis. If it proves successful then we will make it permanent and hire dedicated staff to be available during business hours.

14 February 2009
New Community Forum Set Up!

Ecommerce Forums is a forum which we have set up for discussing all aspects of running a business, e-commerce, web hosting, website design and all aspects of website coding.

We have already added a number of useful resources to the forum with links to many tutorials and free downloads. We sincerely hope you’ll come along and join us! www.EcommerceForums.net.
*THIS FORUM IS A GENERAL DISCUSSION FORUM AND NOT FOR CUSTOMER SUPPORT.*

07 January 2009
Affiliate Program Released

Earn cash for every sign up you generate!

Whether you’re an existing AnsUK customer or simply passing by you can use our affiliate system to earn hosting credits or cold hard cash in return for referring new customers to any AnsUK hosting package! We’ll give you a unique link, and for every person who signs up as result of visiting that link, you get paid 25% of their first invoice value!

22 December 2008
Your vote counts!

Customer satisfaction is extremely important to us and getting feedback, good or bad makes our day! Some of our customers have been very kind in publicly thanking us for the service they receive for which we are truly grateful.

When you do get a spare moment we would very much appreciate it if you could vote for us at http://www.webhostingstuff.com/company/
AnsUKITLTD.html
. There is no need to register, just vote for us and if you can spare a couple of minutes it would be fantastic if you fill out the small questionnaire presented. Thank you all for your continued support....

Read More


Ans UK IT LTD Review
web hosting


Ans UK IT LTD Uptime
affordable web hosting

R1Soft - The Ultimate Backup System!

Continuous Data Protection: Now included FREE with all accounts!

 

Accidentally deleted or overwritten a file? No problem - in just a few clicks you can instantly restore R1Soft Logoyour files, or even entire directories!

As part of our commitment to provide the best possible service we have made a considerable investment to provide this exciting new feature to all our clients, absolutely free of charge.

 

About Continuous Data Protection

The system is constantly running, taking incremental backups of all data every 12 hours (every 6 hours for Business+ accounts), and we store multiple revision so that there are always 7 versions of your files available! This means that should you accidentally delete data, or need to restore a previous version of a file for any reason, you can choose from:

 

  • Earlier Today (up to 12 hours ago)
  • 24 hours ago
  • 48 hours ago
  • Last Week
  • Two weeks ago
  • Last month
  • 3 months ago

 

In the event of a serious hardware failure or other data loss we can also restore an entire server in a short space of time.

 

Where are the backups stored?

All backups are stored separately to your hosting account, on a RAID 5 dedicated server.

We have plans in the near-future to replicate this in turn to an off-site location.

 

How do I access this system?

To access the R1Soft system, just click its button (as shown in the image below) in cPanel, then login to the interface with your cPanel username and password.

R1Soft System Backup

 

Disclaimer

While we do our best to make sure all your data is safe, we cannot guarantee this - we strongly recommend keeping your own backups, which you can easily do via the standard Backup button in cPanel or by downloading your website via FTP to your PC.

 


Testimonials

Excellent service and advice By: P Raitanen

We were really impressed all around service from hosting to design. We now host both our business websites with AnsUK and have done for over two years. I wouldn't trust anyone else.
Read More